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Privacy & Cookie Policy

KX TICKETS LTD takes the privacy and security of the personal information you share with us very seriously. This privacy policy outlines the care with which we treat such information.

By submitting personal information via the web checkout, visitors to KX TICKETS LTD expressly consent to the use of such information as described in this policy.

THE INFORMATION WE COLLECT

We will be able to collect and store information, including the following; name, address, telephone number, e-mail address, subscription requests, post code. Where purchases are made via our web site, we will also store details of the products purchased by customers.

You may be asked for further information if we run surveys, competitions, prize draws or other promotional activities. If this is the case, this privacy policy will apply to the personal information you provide. Please check for any specific terms that apply each time you participate in these activities.

We may also add information to your details which we have obtained from other companies or sources. For example, we may cross check the accuracy of the information we hold with other databases, or we may add demographic information. Much of this data is created using publicly available sources such as the edited electoral register or the Postal Address File, or is derived from market research such as consumer panel surveys.

THE PEOPLE WHO HAVE ACCESS TO THIS INFORMATION

The information will be accessed by our own staff. We may share your information with third parties for marketing purposes subject to any preferences that you express. We may need to share your information with our service providers, associated companies and agents for the purposes set out in this privacy policy, and we may need to disclose your information in order to comply with a legal or regulatory obligation. In the event of a sale or acquisition of some or all of our business or assets, customer information may be one of the assets transferred. You consent to us transferring your information overseas for the purposes set out in this policy.

HOW WE USE THIS INFORMATION

We will use the information to deal with your requests and orders, for customer service purposes, or for our own marketing. We may also share the information with third parties for their marketing purposes, subject to any preferences that you express. We and our nominated marketing agents will use the information we collect to track and monitor the usage of our ticketing web site, the response to advertisements carried on our sites, and to help us understand the patterns of site visitors. This will help us operate the sites more effectively and assist us in business processes such as accounting, marketing and record keeping.

DIRECT MARKETING

When you first register you can decide whether your contact information may be used by us and selected third parties for direct marketing purposes. Depending on your selection, KX TICKETS LTD, our associated companies and/or other third parties may contact you by e-mail or post, telephone or SMS with information or offers regarding their goods and services such as discounts, exclusive offers or special event information.

If you opt-in, KX TICKETS LTD will send you Emails with information about upcoming shows and events. If you purchase a ticket for an event and provide an email address, you will receive e-mail updates about the event you are attending, promotions and other useful information about your visit with us. You may also receive an email from us after the event asking you about your experience. You will be given an opportunity to unsubscribe in every marketing e-mail we send you.

CYBER SECURITY and COMPLIANCE

We are strongly committed to protecting the privacy of your personal data as well as to complying with the Data Protection Act 1998 as well as complying with General Data Protection Regulations. We use appropriate standards of technology and operational security to protect personal information, including a Secure Server, network firewall connection and Secure Socket Layer (SSL) protocol to encrypt your credit or debit card details as they are transmitted over the Internet. Operationally, access to personal information is restricted to authorised personnel who are under a duty to maintain the confidentiality and security of such information.

No data transmission over the internet can be guaranteed to be totally secure. We will use all reasonable efforts to safeguard the confidentiality of your personal information, and we shall have any liability for disclosure of data due to errors in transmission or fraudulent or other illegal acts of a third party, such as 'hacking'. Any transmission of personal information on or through the use of our sites is at your own risk.

ACCESSING YOUR OWN PERSONAL INFORMATION

You may contact us to request access to the personal information we collect and maintain in our database.You can also access and amend your own personal information by logging in to your account at www.kxtickets.com

REMOVING YOUR OWN PERSONAL INFORMATION

There is an unsubscribe option on all the e-mails which are sent out to users. Once a user has unsubscribed they will no longer receive e-mail marketing communications from KX TICKETS LTD, although the personal information will continue to be stored for marketing analysis and accounting purposes. If you are an existing client, any personal information which we hold will be destroyed if we have no legitimate reason to keep this. Information may be kept for a reasonable period for purposes such as accounting, marketing analysis and record keeping.

FUTURE CHANGES TO THIS POLICY

We reserve the right to modify or amend this privacy policy at any time and for any reason, and you should therefore review it regularly. We will notify you of any changes where we are required to do so, and details of all changes will be posted at the top of the privacy policy web page.

QUESTIONS 

If you have any questions regarding this policy or your personal details or marketing preferences change, please contact us via email at [email protected] or call 0333 320 1663.


Website Privacy & Cookies

Cookies are small pieces of information that are stored by your browser on your computer's hard drive. They make it possible for us to provide our online ticketing service and track visitor statistics, such as returning visitors.

You may see a pop-up cookies message when you first visit witnesscountyhall.com. When visiting the Witness for the Prosecution website a cookie determines whether a visitor has accepted the use of cookies on the Witness for the Prosecution website and whether to display the pop up cookies message or not.

Cookie Name: allowCookies

Purpose: This cookie is set to acknowledge that the user has accepted the use of cookies on Witness for the Prosecution website. If set then it will not display the introductory message.

There are a few different types of cookies. Performance cookies - these cookies allow the website to identify preferences and support how the website functions. The information these cookies collect is made anonymous which means we will not be able to identify you personally.

These cookies also support social media components, like Facebook or Twitter so you don’t have to login every time you share embedded content. When you visit a page on our website with embedded content from social media platforms (such as Facebook, YouTube etc) these providers may set their own cookies on your web browser to set the success of their application and to customise that application to you. We don’t control these cookies, you can manage your settings directly within those platforms.

Third-party cookies and targeting may be placed on a user’s device which remembers that you have visited certain websites. This is in order to provide you with a targeted advert most relevant to you and your interests, and is referred to as online behavioural advertising, or OBA. These cookies can track your visits, but they don’t know who you.

The data they collect is subject to their own privacy policies and may allow other companies to use cookies to collect information about your website usage and advertising interaction. You can opt-out from targeted advertising – please see the ‘managing cookies’ section below for more information and links.

Without these cookies, online advertisements you see may be less relevant to you.

Advertising cookies, as outlined above, you can manage third-party advertising cookies through the Interactive Advertising Bureau

To the best of our knowledge, below is a list of our main advertising network partners, who set cookies on our website to provide targeted adverts relevant to you and your interests:

Admaxim

Affectv

Crimtan

Fifty

Quantcast

Rocket Fuel

To opt out of their cookies follow the link provided. Please note, this does not mean you will see fewer adverts; you will still see the same number, but they will be less targeted to your interests.

Google Analytics

Witness for the Prosecution website uses Google Analytics, a web analytics service provided by Google, Inc. Google Analytics sets a cookie in order to evaluate your use of Witness for the Prosecution website and compile reports for us on activity on Witness for the Prosecution website. Google stores the information collected by the cookie on servers in the United States. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf.

Google will not associate your IP address with any other data held by Google. By using Witness for the Prosecution website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.

Click here to find out how to reject or delete these cookies.

See further information below for more details on the cookies used with Google Analytics.

Cookie: Google Analytics

Name: _utma, _utmb, _utmc, _utmz, _atuvc

Purpose: These cookies are used to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited.

More information: Click here for an overview of privacy at Google

Embedded/external Media

(This includes video, images and share buttons)

Witness for the Prosecution website may include content embedded from external sites. When visiting pages with content embedded from YouTube, Twitter, Facebook and others you may be presented with cookies from these websites. Witness for the Prosecution has no control over these cookies and we suggest that you check the information available on the relevant websites if you wish to learn more.

Managing cookies

It is easy to manage your cookies by adjusting your browser settings. For more information about cookies and how to opt-out, visit any of the following industry bodies:

European interactive digital advertising alliance

Digital Advertising Alliance

Network Advertising Initiative

Third Party Ad Tracking

On occasion Witness for the Prosecution website will use tracking services to monitor the response from adverts we place on third party websites. These services may use cookies to track visitors who have clicked through from these ads, data from which is used to assess the advert’s performance.

Browsers

All browsers are different, but by adjusting your browser settings you can prevent your browsing from being tracked. Here are links to the help pages on the major browsers, where you can manage your cookie settings:

Safari

Google Chrome

Microsoft Internet Explorer

Mozilla Firefox